Today’s episode we’re diving into the deep topic of operations.
Jen starts us off by telling us why she considers her number one job to be the “team-picker”, plus a short history of MacLeod’s portfolio.
Then, we bring in our guest for the episode, Joel McClosky, CEO and Founder of Four Saints Brewing Company out of Asheboro, North Carolina
He tells us his biggest challenge when it comes to operations, how he gives his team the tools to manage customers and excessive drinking, and the five questions Four Saint’s employees ask themselves to make confident, independent decisions without the need to consult with Joel beforehand.
How to Stop Worrying and Start Living By Dale Carnegie